Vibe Coins Terms
Vibe Coins are Krevoh's proprietary loyalty reward points. Users earn them through platform engagement, verified venue visits, community ratings, and in-app challenges, and redeem them for guaranteed discount perks at participating Guwahati partner establishments and marketplace products. These terms constitute an integral part of our Terms of Use.
1. Legal Nature of Vibe Coins
- Zero Cash Value: Vibe Coins are promotional loyalty rewards and hold no independent monetary value.
- Non-Purchasable by Consumers: Regular consumers cannot buy Vibe Coins with fiat money. They are earned exclusively through authentic exploration, games, reviews, and visits.
- Non-Transferable: Vibe Coins cannot be withdrawn, exchanged for fiat currency, transferred to other users, bartered, sold, gifted, or inherited.
- Statutory Exclusions: Vibe Coins do not constitute a prepaid payment instrument (PPI), electronic wallet, banking deposit, currency, security, or virtual digital asset (crypto) under Indian law, and carry zero interest.
- Title: Vibe Coins remain the promotional property of Khyontek AI Private Limited until redeemed for an eligible venue perk or discount.
2. Earning Vibe Coins
- Free Exploration & Games: You earn Vibe Coins by completing in-app daily decks, verified venue vibe checks, visiting partner spots, writing post-visit reviews, and maintaining login streaks.
- No Stake or Gambling: All in-app mini-games are 100% free to play. There is no entry fee, wager, stake, or deposit. They are non-gambling engagement tools under the Promotion and Regulation of Online Gaming Act, 2025.
- Earning Caps: To protect the local ecosystem from automated gaming, daily earning caps apply (e.g. 400 Vibes daily limit on routine tasks), as detailed in our system rules.
- Anti-Fraud Verification: Vibe Coins are credited only after automated server verification confirms the action is authentic (e.g., GPS presence verification). Suspicious actions may be placed on temporary hold.
3. Spending at Partner Venues (“Drops”)
- Drop Pricing: Every Drop at a participating café, restaurant, or rooftop shows its price in Vibes before you unlock it. Krevoh sets that price from the value of the perk so that prices stay consistent across venues. Vibe Coins themselves hold no cash value (see section 1).
- In-Venue Redemption: To redeem, you must physically present the live 15-minute verification screen and one-time 4-digit code to the cashier at the counter. Screenshots or shared codes are invalid.
- First Come, First Served: Drops are walk-in perks subject to real-time daily stock caps set by the merchant. Countdown timers and stock meters reflect genuine live inventory. Once daily capacity is exhausted, the Drop is locked.
- Per-Venue Caps: Users are restricted to 1 active Drop booking per venue at any time, with a 24-hour lockout following successful redemption to ensure fair access for all diners.
- Merchant Responsibility: The quality, preparation, service, food safety (FSSAI), and applicable taxes for the dining experience remain the sole responsibility of the merchant establishment.
4. Marketplace Discounts
When the Krevoh independent marketplace is enabled, users may apply Vibe Coins toward instant bill discounts on eligible artisan products up to the maximum threshold displayed at checkout. If an order is cancelled or refunded under our Refund & Cancellation Policy, applied Vibe Coins are returned to your spendable balance.
5. Failed or Disputed Redemptions
- Vibe Coins deducted for a successfully honored drop discount are permanently spent and non-refundable.
- If a partner merchant improperly refuses to honor an active, verified Drop, or if a technical error deducted your coins without delivering the perk, report the issue via
Help > Dispute Redemptionwithin 48 hours. Our team will investigate and credit the held Vibe Coins back to your balance.
6. 48-Hour Spend Cooldown & Expiry
- 48-Hour Safety Cooldown: Newly earned Vibe Coins mature for 48 hours before they can be redeemed for high-value venue Drops. This protects merchants from scripted bot bursts.
- Inactivity Expiry: Vibe Coins expire if an account records zero earning or spending activity for 12 consecutive months. We will notify you in the app at least 15 calendar days prior to expiration.
- Permanent Lifetime Vibe score and Vibe Rank (Fresh through Founder) never expire and are never decremented by redemptions.
7. Merchant Advertising Points
Merchants receive ad credits when customers redeem drops at their venue under the Merchant Agreement. Merchants may also purchase ad coin packs via Razorpay to fund sponsored placement campaigns. Merchant ad credits cannot be cashed out, refunded, or transferred to consumer accounts.
8. Fraud, GPS Spoofing and Misuse
We utilize automated telemetry to identify mock locations, emulators, multiple duplicate accounts on a single device, and collusion with restaurant cashiers. Accounts engaged in abusive conduct will forfeit all accumulated Vibe Coins and face permanent blacklisting.
9. Programme Amendments and Sunset
We reserve the right to modify earning rates, redemption ratios, or participating venues. We will provide at least 15 days notice in the app before any change that materially reduces the purchasing power of existing coins, and at least 30 days notice in the unlikely event of programme termination to allow users to spend remaining balances.